A1: You can customize braiding machines by specifying the number of spindles, application (e.g., shoelaces, fishlines), and other special requirements. Contact us with your specifications for a detailed process.
A2: The lead time varies from 15 to 45 days, depending on the order quantity and customization details.
A3: Our products are primarily exported via sea freight. For specific shipping information and options, please contact our sales team.
A4: Yes, once your order is shipped, a tracking number will be provided to monitor its status.
A5: We accept various payment methods including TT (Telegraphic Transfer), LC (Letter of Credit), credit card payments, and specific terms for some countries.
A6: Currently, we do not offer payment plans. Full payment terms will be discussed during the order process.
A7: For agency inquiries and national representation, please contact us directly. We offer national-level agency authorizations in certain countries.
A8: Yes, we offer comprehensive after-sales support, including maintenance and spare parts.
A9: Yes, all our machines come with a standard warranty. For specific warranty terms, please refer to your purchase agreement or contact us.
